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Privacy

Privacy policy

How we handle your data when you book a taxi with us. Short and clear, no small print.

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What we ask for

Only what we need for your trip: your name, contact details, address and flight details.

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Why

To plan your trip, stay in touch with you and keep our records.

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Stored securely

We don't sell anything and only share what the driver needs.

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Your rights

View, change or delete your data. Just send us an email.

If you book a taxi with us, we need a few details from you. Below you can read exactly which ones, what we use them for and how long we keep them. Question not answered here? Feel free to email us at info@taxiservicedusseldorf.nl.

01

Who we are

Dusseldorf Taxi Service verzorgt taxivervoer vanuit Nederland van en naar luchthaven Düsseldorf. Vragen over uw gegevens kunt u stellen via info@taxiservicedusseldorf.nl or +31 (0)6 4623 8769.

02

What data we use

When you request a trip, we use:

  • your name, email address and phone number
  • your pick-up or drop-off address
  • the date and time of your trip and your flight number
  • the number of passengers, the payment method and any comments

If you send us a message using the contact form, we use your name, email address and your message.

03

What we use your data for

  • to plan and carry out your trip
  • to contact you about your trip, for example if your flight time changes
  • to answer your questions
  • for our records and invoices, because we are required to by law

We don't use your data for advertising and we don't sell it.

04

How your request reaches us

When you submit the booking form on this website, your details reach us by email via the website. You also receive an email straight away with the details of your request. If the form can't be sent, you can also send your request via WhatsApp or your own email. If you choose WhatsApp, WhatsApp (Meta) processes the message under its own privacy rules.

05

Who we share data with

Only when it's needed for your trip. The driver who takes you receives the details they need for that. Our website is also hosted by Hostinger, and emails arrive at our email provider.

06

How long we keep data

We keep your trip details for as long as needed for the trip and any questions afterwards. Details that appear on an invoice are kept for seven years, because the Dutch Tax and Customs Administration requires this.

07

Cookies

This website only uses cookies that are needed for the site to work properly. We don't use cookies to track you or to show ads. The fonts on this site are loaded via Google Fonts, which means Google sees your IP address.

To protect the booking form from spam, we use Google reCAPTCHA. For this, your browser sends some technical data to Google, such as your IP address and how you use the page. Google only uses this to check that the form was filled in by a person.

08

Your rights

You can always ask us what data we hold about you. You can also ask us to change or delete it, or object to its use. To do so, send an email to info@taxiservicedusseldorf.nl. If you're not happy with how we handle your data, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

09

Changes

We may update this privacy policy when needed. The latest version is always on this page. Last updated: November 2026.

Questions about your data?

Feel free to email or call us. We'll get back to you as soon as possible.